About penalty for reversed orders / rollbacks

Update notes

2026-03-31 Policy update
2025-07-18 Initial release

If our seller reverses the order, when you buy via cs2dt

The seller's account will be banned for days, and in serious cases, trading ability will be permanently revoked. The order amount will always be fully refunded to the buyer (CS2DT account) via the original payment method.

If you reverse the order as a seller

No ban will be applied to the merchant account initially, but we will keep a record and may ban it after several cases. The order amount will always be fully refunded to the buyer.

If the buyer reverses the order, when you sell via cs2dt

0-50% of the money will be refunded to the buyer, and the rest to seller, depending on mutual agreement between your project and CS2DT.

If you reverse the order as a buyer

0-50% of the money will be refunded to the buyer, depending on mutual agreement between your project and CS2DT. Please do not reverse the order to avoid losses.

About penalty for reversed orders / rollbacks

Update notes#

If our seller reverses the order, when you buy via cs2dt#

If you reverse the order as a seller#

If the buyer reverses the order, when you sell via cs2dt#

If you reverse the order as a buyer#

Update notes

If our seller reverses the order, when you buy via cs2dt

If you reverse the order as a seller

If the buyer reverses the order, when you sell via cs2dt

If you reverse the order as a buyer